An effective and successful manager requires a variety of skills and qualifications, The core skills of the manager can be organized into layers in a pyramid, through this management skills levels pyramid, you can recognize the difference and level of difficulty of the skills required to handle the management roles and responsibilities. Adapting the Kammy Haynes’ management skills levels pyramid structure you can simply know how to build and develop your management skills gradually to help you become a professional business manager.
You must start with a fundamental understanding of the policies and practices of your company. Then comes the skills related to project management, ensuring productivity and results and get it done. After these stages and levels, you’ll have to develop the staff so that you can qualify your team to a high level of performance and work professionally. Then the focus is on improving yourself for achieving your career success and go from being just a manager to a real leader and influential in the workspace and also in the employees. Each level of the Management Skills levels pyramid is listed below and is discussed in more detail.
Bottom Level – Knowledge Management
The bottom level of the management skills levels pyramid posses the knowledge development stage of managers. it is the foundation and initial level of skills required for being a manager. This is achieved by obtaining the right resources to gain a complete set of information related to the organization’s policies, employee programs, personnel policies, department knowledge and working environment. This information includes many questions posed to know as an example, how the organization works. What is the targeted goals and mission. Also the date of its establishment and what projects have already been implemented and what is their size in the market.
Level 1 – Project Management
This level in management skills levels pyramid shows the basic skills must have to start as a beginner manager for achieving a successful career path. These four basic skills are listed below:
1. Planning: This is the first and most important step in any management task and one of the powerful factors to increase productivity and achieve the desired results. Planning in advance makes more efficient and effective work processes and prevents poor performance and exposure to risk.
2. Organization: A professional manager must be able to organize employees, work tasks, and projects and even you must be able to organize yourself, your time, and your effort so you can be most effective in order to maintain the workflow, get the team’s tasks done and gain results in the most efficient and effective manner in the face of constant changes in resources, goals, and external factors . Clearly, there is a lot of confusion between planning the work and in organizing it. Where planning focuses on what needs to be done, organization is more operational and is more focused on how to get the work done best.
3. Directing: This is the action step and implementation. the manager is responsible to sensitize employees about their individual roles in achieving the goal and directing them to complete the work and to ensure that he covers what they need to carry out their tasks and has strategies to motivate them and solve their problems.
4. Controlling: The manager must monitor and control the team’s activities, work tools and resources, check if the actual work progress matching the same way and deadlines that be set before in the planning stage. Also, he’ll have to step in to assist the team and handle the problems when the environment changes and crisis times.
Level 2 – Employee Management
The manager has reached the level of management skills required for mastering team development and dealing with the staff. There are three categories of employee management skills:
1. Motivation The most important skills to manage a team as a manager is the ability to motivate your team, encourage individuals to work, achieve tasks, and improve their performance to reach the results he is waiting for. motivate each member of the team requires recognition from the manager that the abilities and needs of each individual and team member are different and it requires a different approach.
2. Training and Coaching Coaching is a process that You need to be able to identify the knowledge level, training needs of your team members and the roadblocks that prevent them from moving forward in the work and be able to offer them the good training program, to help them achieve their best levels of performance. Managers who utilize coaching to develop their staff help employees feel empowered to face new challenges and work pressures. There are five general phases of coaching: connect, focus, discover, act, and evaluate.
3. Employee Involvement in order to be able to manage work with less hassle, you first have to empower your staff to make decisions, invent solutions, and take responsibility for their work outcomes. There are three factors that need to be in order for increasing employee involvement and empowerment to work. As a manager, first, you must set a process of free-flowing information. Second, you need to share the responsibility for the work outcomes. and Finally, you’ll have to create mutual respect with your team members.
Level 3 – Personal Management
This level is about your personal development and management as a manager. The two skills to master are your ability to manage your time and yourself.
1. Self Management management of your self by oneself and it is the hardest level of skills because it is the responsibility for one’s own behaviour and well-being. Knowing his abilities, what he can actually do and what the lacks in himself to cover and develop it, handle his effort and ability to work under stress, external and personal factors that may affect him. Achieve appearance and personality commensurate with his position as a manager.
2. Time Management the manager must be a multi-tasking person. so this skill is essential to organise and plan how to divide your time between specific activities and increase productivity and efficiency. Good time management enables you to work smarter, not harder so you can get more done tasks in less time, even when the time is tight and pressures are high.
Top Level – Leadership
This level is the highest stage in the management skills levels pyramid. It is indicative of that more important than being a manager who only oversees the work and performance of traditional managerial tasks are your roles as a leader, inspiring and role model for your employees to succeed and to have an effective, significant and influential role in the work environment and make a difference in your surroundings. You will know that you become a leader when you create something new in your work diary, change complex and routines, or overcome the problems and obstacles you face with innovative solutions and have followers who trust your decisions and believe in your vision.