Tag - customer service

Customer Service Trends in 2019

The nature of customer service has changed significantly recently, and has been developed to meet customer demand and requirements, and has evolved as a result of the introduction...

Types of Audience in Social Media

   Naturally, It’s hard to find a single media channel that is intended for all audiences. So, we should take a look at Types of Audience in Social Media. Of course, Knowing...

What is Chatbot and How it Works

  Now, with the spread of messengers and increasing of the number of users of messaging apps like WhatsApp, Slack, Skype, and other apps -Facebook Messenger alone has more than 1...

Why Customer Service Is The New Marketing

“Customer service is the new marketing” This is a simple philosophy that reflects many business success stories, their owners credit the success of their business to...