More publicity, elevated in income, a larger consumer base, and extra personnel. I suppose we will all agree that increase is the only element all small companies (or SMBs) try for. However, with this increase additionally comes the want for higher employer abilities and extra streamlined strategies inside your enterprise. This is wherein a CRM software program turns into your exceptional buddy.
CRM (Customer-relationship management) is an approach to manage a company’s interaction with current and potential customers. It uses data analysis about customers’ history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
Top CRM Software for Small Businesses
Insightly is a SaaS-based CRM solution targeted at small and mid-sized businesses. Over 1.5 million users worldwide build relationships, generate quotes, accelerate sales, and deliver projects. This is probably because its user interface is very easy to navigate and customization & integration options are plentiful.
Zoho is a web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing, and other applications developed by ZOHO Corporation, a California-based company.
HubSpot is a developer and marketer of software products for inbound marketing and sales. It was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for social media marketing, content management, web analytics, and search engine optimization.
The Sales Cloud is a CRM platform that enables you to manage your organization’s sales, marketing, and customer support facets. If your company is engaged in business-to-business (B2B) and business-to-customer (B2C), then sales cloud is the service your sales team needs.
Agile CRM is the world’s first fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing, and service automation functionality. Agile CRM is used and trusted by over 15,000 customers globally to generate & nurture leads, close deals, and support customers.
Batchbook is a nice choice if you’re looking for a CRM software that supplies you with content-rich contact management. Why content-rich? This software brings together all communications channels and interactions with the customers together in one place.
The capsule is a Customer Relationship Management (CRM) SaaS web application and mobile app developed by Zestia, a privately-held software company. it has become quite popular in recent years. It is a very easy-to-use software that allows its users to track both relationships and sales pipelines.
It is a simple CRM for salespeople which converts the complexity of sales into a simple to-do list. This CRM software is more catered to users looking for a task-based CRM solution. Users can make use of their own personalized ‘Action Stream’ which shows the status of all deals and which contacts are in their task line up.
Base CRM is an enterprise software company based in Mountain View, California with R&D offices located in Kraków, Poland. It provides a web-based all-in-one sales platform that features tools for email, phone dialing, pipeline management, forecasting, reporting and more.
Streak is the developer of an eponymous customer relationship management platform for Gmail. The company also developed Secure Gmail, an open-source Google Chrome extension that allowed users to encrypt their Gmail messages. Technically a browser plugin, Streak is great for smaller teams as they can work directly out of their Gmail inbox.